We want to be your responsible and fair partner for your game and want to attend to you with best service and best quality.
Protection of minors and players – we explicitly exclude minors under the age of 18 years from participating in the VOLLTREFFER platform by thoroughly checking the data of the player and we set a high value on properly processing all payments, games and transactions.
Game protection – we only use the high quality products of renowned and respectable international suppliers for the platform and our risk-management team sets a high value on the detection and abatement of game manipulation in sports by constant online monitoring and cooperation with international suppliers for detection and prevention of sports fraud and money laundering.
Protection from compulsive gambling – most players play responsible and have no problems with gambling. Unfortunately there are sporadic cases, where regular gambling can lead to compulsive behavior. We consider compulsive gambling a disease that can lead to personal problems and we set a high value on avoiding this disease.
Therefore we offer you the following options for responsible gaming:
A few hints and principles to avoid compulsive gambling:
If you have the feeling of becoming a compulsive gambler or your periphery points this out to you, you should immediately cease gambling and perform a self-test for first analysis:
You can find more tests online.
If you should notice compulsive behavior on yourself, immediately cease gambling and please seek professional help at once. Amongst others, you can approach international organizations like
You can find more organizations online.
Of course the team of VOLLTREFFER is available at any time for questions about player protection – please contact our customer service. [email protected]